The Care Certificate covers the learning outcomes, competences and standards of behaviour that are expected of Health Care Support Workers. It is one of the building blocks of the HCSW Foundation Programme and aims to make sure that you are caring, compassionate and provide quality care in your work.
The video below introduces the Care Certificate and the 15 standards it contains.
All Health Care Support Workers should complete the following workbooks for each of the standards within the Care Certificate.
- Understand your role
- Your personal development
- Duty of care
- Equality and diversity
- Work in a person centred way
- Communication
- Privacy and dignity
- Fluids and nutrition
- Awareness of mental health, dementia, and learning disability
- Safeguarding adults
- Safeguarding children
- Basic life support
- Health and safety
- Handling information
- Infection prevention and control